Use Cases

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Banking & Fintech
Insurance Co
Healthcare
Travel & Hospitality
Helpdesk & Utilities

Empower Your business with AlgoNew Smart Solutions and Use cases

Discover how our cutting-edge technology is revolutionizing processes across industries. From natural language understanding to advanced decision-making, resource optimization, and intelligent detection, our solutions transform how businesses operate. With tailored use cases for banking, insurance, hospitality, healthcare, and utilities, our solutions also provide cross-industry benefits for any organization striving for operational excellence. Here, we analyze some of our clients’ most common use cases.

BANKING & FINTECH

Risk Analysis and Credit Scoring:
Our technology integrates and analyzes large volumes of financial and non-financial data to assess clients’ credit risk, enabling more accurate, rapid, consistent, and tailored lending decisions for each customer.

Chatbots and Virtual Assistance:
We offer technology that allows users to create AI-based virtual assistants capable of providing 24/7 customer support, answering inquiries, streamlining operations management, and enhancing user experience through personalized interactions.

Pre-Approved Offers Management and Customer Behavior Analysis:
By analyzing large volumes of data, our technology segments customers and tailors marketing campaigns to their preferences and habits, optimizing acquisition and retention efforts.

Fraud Detection:
Our machine learning algorithms analyze real-time transactions to identify anomalous patterns and detect suspicious activities, reducing losses and strengthening security.

Process Automation and Compliance:
AI automates repetitive tasks such as generating regulatory reports and monitoring compliance, improving operational efficiency, and minimizing human errors in critical processes.

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INSURANCE COMPANIES

Personalization of Policies and Pricing:
The analysis of large data volumes enables the customization of policies and price adjustments based on each client’s individual behavior and needs.

Automation of Claims Processes and Fraud Detection:
AI-based systems identify anomalous patterns to aid in fraud detection and streamline the evaluation and processing of claims, reducing losses, response times, and human errors.

Chatbots and Virtual Assistants:
We offer technology that allows users to create AI-based virtual assistants capable of providing 24/7 customer support, answering inquiries, streamlining operations management, and enhancing user experience through personalized interactions.

Customer Relationship Management:
Data analysis systems identify behavior patterns and feedback, enhancing the customer experience and personalizing service.

Integration with IoT and Telematics:
The Platform leverages data from connected devices, such as vehicle sensors or wearables, to monitor behaviors and adjust policies based on usage.

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Healthcare and Hospitals

Personalized Treatment Plans:
By examining patient records, genetics, and lifestyle data, our technology tailors treatment plans to individual needs, improving outcomes and reducing side effects.

Predictive Analytics for Patient Outcomes:
We help to predict patient deterioration or readmission risks by analyzing vital signs and historical data, allowing hospitals to intervene proactively.

Virtual Health Assistants:
AI-powered chatbots provide 24/7 patient support, answering questions, scheduling appointments, and guiding patients through recovery processes.

Hospital Resource Optimization:
AI manages bed occupancy, staff scheduling, and supply chains, ensuring efficient use of resources, profitability and reducing wait times.

Remote Patient Monitoring:
Using data from wearables and IoT devices, AI tracks patient health metrics (e.g., heart rate, glucose levels) and alerts doctors to abnormalities.

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Travel & Hospitality

Personalized Travel Recommendations:
Our algorithms analyze customer preferences, past trips, and browsing history to suggest tailored vacation packages, destinations, or hotel stays.

Chatbots for Customer Service:
AI-powered virtual assistants handle 24/7 inquiries, assist with local recommendations, bookings, and provide travel updates, improving guest satisfaction.

Fraud Detection in Bookings:
AI monitors transactions for suspicious patterns, reducing fraudulent bookings and protecting both businesses and travelers.

Sentiment Analysis for Reviews:
AI scans guest reviews and social media feedback to gauge satisfaction, helping businesses address concerns and improve services.

Route Optimization:
AI enhances travel planning by suggesting the fastest or most cost-effective routes for flights, road trips, or tours based on real-time data.

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Helpdesk & Utility Industries

Chatbots for Customer Support:
AI-powered assistants handle inquiries about outages, billing, or service requests 24/7, improving response times and service quality.

Predictive Maintenance:
AI analyzes equipment sensor data to predict failures in power grids, water pumps, or gas pipelines, reducing downtime and repair costs.

Risk Analysis and Credit Scoring:
Our technology integrates and analyzes large volumes of financial and non-financial data to assess clients’ credit risk, enabling more accurate, rapid, consistent, and tailored lending decisions for each customer.

Energy Demand Forecasting:
AI uses weather, usage patterns, and historical data to predict electricity or gas demand, helping utilities balance supply and avoid shortages.

Customer Billing Insights:
AI analyzes consumption patterns to provide personalized billing reports and energy-saving tips, enhancing customer satisfaction.

Outage Management:
AI predicts usage anomalies and prioritizes outage responses by analyzing weather data and grid conditions, protecting revenue and speeding up restoration efforts.

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Raquel García Salamanca

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