Saas
Artificial intelligence (AI) has been one of the most dynamic and revolutionary fields in recent years. Since its initial development, AI has rapidly evolved and found applications across a wide range of industries and sectors. In 2022, the global consulting firm McKinsey & Company published a report examining key advances,…
Artificial intelligence (AI) has been one of the most dynamic and revolutionary fields in recent years. Since its initial development, AI has rapidly evolved and found applications across a wide range of industries and sectors. In 2022, the global consulting firm McKinsey & Company published a report examining key advances,…
Artificial Intelligence (AI) has transitioned from being a mere futuristic concept to an integral part of our everyday reality. Since its inception in 1956, during the Dartmouth Conference, AI has evolved significantly, becoming an indispensable tool in our current world.
In recent years, artificial intelligence (AI) has become an increasingly prevalent technology in the healthcare sector, with virtual assistants being one of its standout applications. These computer programs can be of great assistance to both patients and physicians.
In today’s business landscape, customer management plays a crucial role in determining the success of a venture. With the advent of artificial intelligence (AI), companies have gained access to powerful tools that have the potential to revolutionize their services.
Financial inclusion has been a global goal for decades. Despite efforts, millions of people around the world still face barriers to accessing basic financial services. This lack of access not only hinders economic growth, but also reduces equality of opportunity in our societies.
The financial industry, known for its dynamic nature, is poised for significant transformations in 2024, driven by the confluence of technological advancements, regulatory changes, and shifting consumer preferences. From Madrid to New York, financial institutions, fintech startups, and insurance companies are navigating a rapidly evolving landscape, where innovation is not…
In December 2023, the European Council and Parliament reached a provisional agreement on Europe’s inaugural artificial intelligence (AI) legislation, known as the AI Act. This regulation, building upon the 2021 proposal from the European Commission, marks a significant milestone in global AI regulation.
In today’s rapidly evolving digital landscape, banks are embracing technology to enhance customer experiences and streamline issue resolution. A significant stride in this direction is Conversational Banking, a technology that leverages Natural Language Processing (NLP), machine learning, and artificial intelligence (AI) to facilitate meaningful digital dialogues between financial institutions and…
Resourceful complaint management has always stood as a cornerstone in the relationship between companies and customers. In the current era of digitization and the ascendancy of new technologies, businesses encounter ongoing challenges in providing prompt and personalized responses to complaints. It is in this landscape that Artificial Intelligence (AI) emerges…
