Artificial Intelligence
In today’s rapidly evolving digital landscape, banks are embracing technology to enhance customer experiences and streamline issue resolution. A significant stride in this direction is Conversational Banking, a technology that leverages Natural Language Processing (NLP), machine learning, and artificial intelligence (AI) to facilitate meaningful digital dialogues between financial institutions and…
Resourceful complaint management has always stood as a cornerstone in the relationship between companies and customers. In the current era of digitization and the ascendancy of new technologies, businesses encounter ongoing challenges in providing prompt and personalized responses to complaints. It is in this landscape that Artificial Intelligence (AI) emerges…
Welcome to the future of insurance, where Artificial Intelligence (AI) is poised to transform the industry in unprecedented ways. As highlighted in a McKinsey article, AI has become a driving force reshaping various sectors, and the insurance industry is standing at the brink of a transformative wave. The COVID-19 pandemic…
A recent report published by the World Health Organization (WHO) highlights the growing use of Artificial Intelligence (AI) in healthcare, pointing out both the opportunities and challenges this poses for governments, providers and communities.
A recent report published by the World Health Organization (WHO) highlights the growing use of Artificial Intelligence (AI) in healthcare, pointing out both the opportunities and challenges this poses for governments, providers and communities.
Artificial intelligence (AI) is a discipline that has come 70 years down the road in the history of computer science. Its genesis dates back to the 1950s, when pioneers such as Alan Turing, the brilliant British scientist who played a crucial role in deciphering German messages during World War II,…
Artificial Intelligence (AI) is no longer just a futuristic idea but an everyday reality. Since its inception in 1956 at the Dartmouth Conference, AI has evolved and become an indispensable tool in today’s world.
In a world driven by the expansion of e-commerce and rapid technological innovation, the fusion of Big Data, Machine Learning and Artificial Intelligence (AI) is giving rise to new opportunities for the retail industry. This confluence has the potential to become a powerful ally, reshaping the industry landscape and empowering…
Despite being the sales team the ones who makes the sales, it’s the recovery area that creates the profit. This adage from the world of consumer credit highlights the importance of debt recovery activity to the bottom line of entities that provide credit to their customers, inside or outside the…
In May 2023, the World Health Organization (WHO) issued a statement calling for caution in the use of AI-based tools that use large linguistic models. The aim is to ensure the safety, autonomy, and well-being of individuals, as well as to preserve public health. As these tools become increasingly popular…
