Banking and Financial Services
Artificial Intelligence (AI) has transitioned from being a mere futuristic concept to an integral part of our everyday reality. Since its inception in 1956, during the Dartmouth Conference, AI has evolved significantly, becoming an indispensable tool in our current world.
Financial inclusion has been a global goal for decades. Despite efforts, millions of people around the world still face barriers to accessing basic financial services. This lack of access not only hinders economic growth, but also reduces equality of opportunity in our societies.
The financial industry, known for its dynamic nature, is poised for significant transformations in 2024, driven by the confluence of technological advancements, regulatory changes, and shifting consumer preferences. From Madrid to New York, financial institutions, fintech startups, and insurance companies are navigating a rapidly evolving landscape, where innovation is not…
In today’s rapidly evolving digital landscape, banks are embracing technology to enhance customer experiences and streamline issue resolution. A significant stride in this direction is Conversational Banking, a technology that leverages Natural Language Processing (NLP), machine learning, and artificial intelligence (AI) to facilitate meaningful digital dialogues between financial institutions and…
The financial sector, once considered one of the most traditional bastions of the economy, is undergoing a profound transformation driven by the need to stay at the forefront of technology and provide a more efficient and personalized service to its customers.
Despite being the sales team the ones who makes the sales, it’s the recovery area that creates the profit. This adage from the world of consumer credit highlights the importance of debt recovery activity to the bottom line of entities that provide credit to their customers, inside or outside the…
