Let the data do the talking
Financial inclusion has been a global goal for decades. Despite efforts, millions of people around the world still face barriers to accessing basic financial services. This lack of access not only hinders economic growth, but also reduces equality of opportunity in our societies.
The financial industry, known for its dynamic nature, is poised for significant transformations in 2024, driven by the confluence of technological advancements, regulatory changes, and shifting consumer preferences. From Madrid to New York, financial institutions, fintech startups, and insurance companies are navigating a rapidly evolving landscape, where innovation is not…
Within the contemporary digital arena, enterprises are progressively turning to AI-driven recommendation systems to elevate the customer experience and bolster engagement. Utilizing machine learning algorithms, these systems adeptly parse through extensive datasets to present customized recommendations that resonate with the unique preferences and actions of each user.
In December 2023, the European Council and Parliament reached a provisional agreement on Europe’s inaugural artificial intelligence (AI) legislation, known as the AI Act. This regulation, building upon the 2021 proposal from the European Commission, marks a significant milestone in global AI regulation.
In today’s rapidly evolving digital landscape, banks are embracing technology to enhance customer experiences and streamline issue resolution. A significant stride in this direction is Conversational Banking, a technology that leverages Natural Language Processing (NLP), machine learning, and artificial intelligence (AI) to facilitate meaningful digital dialogues between financial institutions and…
Resourceful complaint management has always stood as a cornerstone in the relationship between companies and customers. In the current era of digitization and the ascendancy of new technologies, businesses encounter ongoing challenges in providing prompt and personalized responses to complaints. It is in this landscape that Artificial Intelligence (AI) emerges…
Welcome to the future of insurance, where Artificial Intelligence (AI) is poised to transform the industry in unprecedented ways. As highlighted in a McKinsey article, AI has become a driving force reshaping various sectors, and the insurance industry is standing at the brink of a transformative wave. The COVID-19 pandemic…
A recent report published by the World Health Organization (WHO) highlights the growing use of Artificial Intelligence (AI) in healthcare, pointing out both the opportunities and challenges this poses for governments, providers and communities.
A recent report published by the World Health Organization (WHO) highlights the growing use of Artificial Intelligence (AI) in healthcare, pointing out both the opportunities and challenges this poses for governments, providers and communities.
Artificial intelligence (AI) is a discipline that has come 70 years down the road in the history of computer science. Its genesis dates back to the 1950s, when pioneers such as Alan Turing, the brilliant British scientist who played a crucial role in deciphering German messages during World War II,…
